When you find a product you want to add to your shopping bag to buy, click the "add to bag" button. This will open your shopping bag where you may then checkout or continue shopping.

To continue shopping, click the "close bag" button or the minus symbol next to "shopping bag" then use the drop down menus on the top of the page to find your next item. While shopping, if you wish to review your shopping bag, you may do so at any time by clicking on "shopping bag" on the top menu. Place all of your desired items into your shopping bag. When everything you want is in your bag, click on the "checkout" button.

If you are already logged in as a member, then we will take you through our easy, secure 3 step checkout process. If you are new to DERMAdoctor.com, we will ask you for your e-mail address and to create a password (new customers). Returning customers will only have to log in with their existing e-mail and password.

DERMAdoctor offers FREE FedEx Express Saver Shipping for all domestic orders of $50 or more -- or upgrade to FedEx 2Day Air for only $6.95.

For domestic orders under $50, we offer FedEx Express Saver Shipping for $5.49 -- or upgrade to FedEx 2 Day Air for $9.95.

We also offer an upgrade to FedEx Standard Overnight for $20.95 for all domestic orders.

Orders received Monday through Friday by 2pm Central will be shipped that day.  All other orders will be shipped the next business day.

We offer USPS First Class International shipping for international orders. Shipping is $20.95 for international orders, and orders to Canada will only be charged $7.95. International orders over 4 pounds may be charged the actual cost of shipping. If this is the case, an email requesting approval will be sent prior to shipping.

If there are any shipping questions, please contact customer service at .

Look for the to receive free shipping on your entire order (USA only).

Products may be returned for a refund within the first 30 days from the date of the purchase, excluding the shipping charge unless noted specifically on the individual product page. Please note that we cannot accept returns of Luminess Air products unless they are unopened and unused or otherwise defective in some way (details will need to be provided). We also cannot accept items that have been discontinued or on sale. We cannot be responsible for any Customs Office actions nor for reimbursement of any Customs Fees if products are returned from outside the United States. Please insure returns to assure that they successfully arrive back to us. Please include the products along with a copy of your order invoice and a brief reason for the return. We cannot accept returns of products that are empty, on sale or have been discontinued.

For more information, please contact our Customer Service at .

Please see the individual product pages for any brand specific return restrictions.

Click on the "my account" link at the top of the page. This will take you to our login page.  To create a new account, click on the "create account" button. This will take you through our easy registration form. Your account settings can be seen by clicking on the "my account" link at the top of any page. Clicking on the "edit" links will allow you to provide your account information. It can also be automatically filled in by placing an order.