Bitcoin Payments

Paying with Bitcoin

Bitcoin is a digital currency that allows quick and secure online payments. DERMAdoctor utilizes Coinbase, a Bitcoin platform, to enable Bitcoin as a form of payment. Coinbase is a Bitcoin wallet that allows consumers to buy, sell, send, and receive Bitcoins.

If you are already a Bitcoin user and would like to place an order using this form of payment, select the Pay with Bitcoin under the Payment Information section of our checkout page.

After you verify your order information, click Submit Order Now and complete your transaction using your Coinbase account or Bitcoin address.

Orders paid with Bitcoin cannot be combined with any other form of payment.
This payment option is not yet available on the Mobile website version.

Returns & Credits

You may only return orders paid with Bitcoin for Account Credit. If your item is damaged or defective, you may return it for a replacement of the exact item. Replacement orders will ship once we receive and process your original item return at our warehouse.  All other Returns Policy terms and conditions apply.

Any credit for orders paid with Bitcoin is issued to your account as in-store credit.  The email address used to place the original order will receive a notification of the return credit containing a code that can be used for future orders on  The code will be valid for one year in the amount of the returned product.

Frequently Asked Questions
What is a Bitcoin?

Bitcoin is the first form of decentralized (meaning it is not controlled by any organization or government) digital currency that can be exchanged from peer to peer for goods and services. Bitcoins are designed around the idea of using cryptography to control the creation and transfer of money, rather than relying on central authorities.

There is a limited number of Bitcoins in circulation and new Bitcoins are created at a predictable and decreasing rate. A fixed number of Bitcoins means they are a commodity whose worth is determined by supply and demand (similar to stocks).

How do you get a Bitcoin?

Bitcoins are “mined” through a process where specialized computers search algorithms to solve difficult mathematical problems. Every time they find a solution, a Bitcoin is generated.

You can earn Bitcoin through “mining,” accepting them as payment for goods or services, or purchasing them at a Bitcoin exchange.

What are the benefits of Bitcoin?

These are just a few benefits Bitcoin offers over traditional payment options:

    Ability to send and receive any amount of money instantly, anywhere, and at any time.
    Full control of your money. Bitcoin can be managed directly from your Bitcoin wallet.
    Full control of transactions. With Bitcoin, you control all your transactions. No one can process unwanted or unnoticed charges.
    Secure transactions. You are not required to provide sensitive or personal information with Bitcoin.

What is a Bitcoin Wallet?

A Bitcoin wallet is a digital wallet that stores your Bitcoin balance. A Bitcoin wallet contains your public address and private key, allowing you to buy, sell, exchange, and trade Bitcoins online and offline. describes a wallet like an email account: it stores information (Bitcoin) and allows you to send and receive information.
Is Bitcoin Secure?

Bitcoins have not yet been compromised. Bitcoin has a dedicated team improving security and safety for users. According to, It is not possible to create Bitcoin without mining, spend Bitcoin that belong to other users, or corrupt the network.

What is Coinbase?

Coinbase, a Bitcoin wallet, is the world's largest platform for buying and selling Bitcoin for US dollars at the current market rate. The Coinbase online wallet offers a place to securely store your Bitcoin and send/ receive Bitcoin with minimal to no fees. Coinbase is known as the "easiest on-ramp to the Bitcoin world."

I'd like to learn more. Where can I find more information?

Please visit or their Wiki FAQ for more information.

Coinbase Customer Support

To contact Coinbase, please visit or, email

Terms & Conditions

Final: Bitcoin transactions are final. Once you have sent Bitcoin funds to our account they cannot be reversed. This is a core feature of Bitcoin currency.

U.S. Dollars: All Bitcoin transactions will be communicated in US Dollars (USD). The exchange rate provided at time of purchase by our partner Coinbase will be valid for up to 10 minutes. If payment is not completed during that time, you may be provided with a new exchange rate.

Returns: Returns on orders paid by Bitcoin will be accepted for a refund as In-Store Credit to your account. Damaged or defective merchandise may also be returned for a replacement of the exact item. Replacement orders will ship once the return of the original item is received and processed at the warehouse.

Additional Services: Charges for products and/or services after an order is placed will not be allowed on the Bitcoin payment type. These charges include, but are not limited to: expedited shipping. If you need to be charged for any additional service or product, you will be asked to provide an alternate form of payment.

Payment Anomalies: In the event that any of following situations occur when paying with Bitcoin, your order will not be created, and our Customer Care team will make an attempt to reach you to return any funds received by DERMAdoctor:

    If we receive an under payment or an over payment.
    If DERMAdoctor nor Coinbase is able to verify the legitimacy of the Bitcoin transaction.