Returns

Products may be returned for a refund within the first 30 days from the date of the purchase, excluding the shipping charge unless noted specifically on the individual product page. We cannot accept returns of products that are empty, on sale or have been discontinued. We cannot be responsible for any Customs Office actions nor for reimbursement of any Customs Fees if products are returned from outside the United States. Please insure returns to assure that they successfully arrive back to us. Please include the products along with a copy of your order invoice and a brief reason for the return.

To return any item, simply contact us toll free at 1-877-DERMADR or email us at to notify us of your intent to return, then ship the item(s) back to us along with a copy of your order invoice and/or Order Number. Once your return is received, you will receive the refund, along with an email message confirming receipt. Note: Original and/or return shipping fees are non-refundable.

Note: Refunds can only be made to the original form of payment.

Returns may be sent to us:

DERMAdoctor
Attn: Returns
4346 NW Belgium Boulevard
Riverside, MO 64150